Terms of service

Online Terms & Conditions

General:

Earthly Collection reserves the right to modify these Terms and Conditions at its discretion, and it is the client's responsibility to periodically review them for any updates. If you are not in agreement with any changes, we kindly request that you refrain from making further purchases on our site. While we make every effort to provide accurate information, we cannot be held accountable for any printing errors or defects in your order. It is essential for clients to verify and confirm the details of their order when placing and approving it, as Earthly Collection does not assume responsibility for incorrect orders.

In the event of an unmistakable pricing error on our site, Earthly Collection will promptly rectify the error upon notification, and we will not be bound by the incorrect price. Unless otherwise mandated by applicable laws, any agreements made with Earthly Collection for product purchases or related services shall be governed by the laws of the Republic of South Africa.

 

Queries and Complaints:

Our commitment is to achieve complete customer satisfaction. We uphold your rights, adhere to best practices, and comply with all relevant laws. If you are dissatisfied with any of our products or have questions or suggestions, please contact us via email at info@earthlycollection.co.za. We take pride in the reputation of our clothing and will do our utmost to resolve any issues that may arise.